Somos especialistas em gestão de clínicas e consultórios

Manter uma equipe focada e motivada é uma tarefa árdua de cada empreendedor, ainda mais, quando a equipe lida com situações de estresse diários, como é o caso de profissionais de saúde. Pensado nisso, nossa equipe fez uma pesquisa detalhada e descobriu, 5 etapas importantes que ajudarão a melhorar o desempenho dos funcionários de sua clínica, confira!

Melhorar o desempenho dos funcionários

1 – Familiarize-se com as expectativas 

É o trabalho do gestor definir expectativas claras. É trabalho do empregado familiarizar-se com eles. A equipe não pode ser eficaz em seu papel sem saber o que se espera deles e realizando o esforço para alcançá-los. Não estar familiarizado com as expectativas, muitas vezes faz com que um funcionário se sinta um peixe fora d’água.

Determine funções claras para cada membro de sua equipe, e deixe claro que o seu papel dentro da empresa. Você também precisa saber exatamente o que cada um faz em sua clínica, ficar atento e acompanhar de perto as tarefas realizadas, é o primeiro passo para melhorar o desempenho dos funcionários.

2 – Tire total vantagem dos recursos fornecidos 

Aproveitar ao máximo os recursos e as ferramentas fornecidas pela clínica ou consultório médico, irá ajudá-lo tremendamente na busca pelo cumprimento de metas ou expectativas. Não só torna o seu trabalho mais fácil, como também economiza muito tempo e esforço.

Faça uma analise e verifique se cada um dos seus funcionários, sabem de fato utilizar os equipamentos fornecidos e se estão dispostos a aprender novas tecnologias. Sempre que possível, ofereça treinamentos e busque novas ferramentas capazes de otimizar as tarefas da clínica.

3 – Tire proveito da formação de cada funcionário

Cada funcionário possui habilidades pessoais que podem agregar bastante para seu negócio, e muitas vezes ficam presos a uma única função, o que na maioria das vezes o limita de crescer e se doar mais para a empresa. Embora seu tempo seja limitado, busque conhecer as atividades extras de cada colaborador, faça uma pesquisa interna e descubra quais outras habilidades cada um tem capacidade e treinamento para realizar.

4 – Melhore a comunicação Interna

Comunicação interna não é simplesmente trocar algumas palavras durante o expediente, mas procurar saber o que cada um pensa e ouvir sugestões de como executar uma tarefa da melhor forma possível. Se deseja melhorar o desempenho dos funcionários, então melhore a comunicação!

Estabeleça expectativas claras para cada funcionário – Você precisa deixar claro o que espera de cada membro da equipe e está disposto a ouvir quando houver alterações.

Dar uma resposta – Os funcionários precisam receber feedback regularmente, principalmente aqueles mais distantes de você no dia a dia, portanto, responda cada solicitação o mais breve possível, mostre que se interessa pela função de cada um. Se não demonstra interesse pelo seu funcionário, não espera que o mesmo mostre interesse pela sua empresa.

5 – Reuna-se com sua equipe com regularidade

Melhorar o Desempenho dos Funcionários - Reuniões

As reuniões fazem parte da estratégia de gestão para qualquer empresa. As grandes companhias ao redor do mundo, fazem dezenas de reuniões ao longo do ano, em especial quando sentem que o desempenho da equipe está caindo de rendimento.

Crie uma agendamento fixo e incentive sua equipe a participar de todas as reuniões agendadas. Durante as reuniões, escute cada setor individualmente, evite perder tempo com assuntos banais ou estender a reunião por mais de uma hora, fatalmente o tédio e a falta de vontade vai tomar conta do ambiente.

O ideal é dividir as pautas e abordar cada uma em diferentes reuniões, assim estará valorizando cada setor da empresa.

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